Critical Mass
They think the community association model is inherently flawed. They think
CAI is the industry and the industry is corrupt. They call themselves homeowner
advocates, and they're coming soon to a state legislature, website, or listserve
near you. [If they're not already there.]
It's 2 p.m. the Saturday before Valentine's Day, and Shu Bartholomew is on the
air. The topic is homeowner associations. On Bartholomew's weekly radio show, On
the Commons, the topic is always homeowner associations, and if you're curious
about what the host herself thinks of them, look no further than the little
cartoon sign on her website: "You are now leaving the American Zone."
When it comes to sheer news value, community associations and the issues that
arise within them seldom offer immediacy or sweeping relevance. But on this
February afternoon, things are about as timely as they get for On the Commons.
Bartholomew's guest is Frank Askin, a law professor at Rutgers University who
won a potentially landmark appeal against a New Jersey HOA—a decision announced
only five days before.
For 50 minutes, at Bartholomew's gentle prompting, Askin explains the court's
major findings, which would impose constitutional standards on association
governance, and speculates on their possible implications. He also responds to
Bartholomew's steady stream of interjections, asides, and, sometimes, complete
non sequiturs, most of them directed at CAI or, more ominously, "the industry."
After Askin reviews several tangential issues decided at various stages during
the case, for example, there's a pause. Then Bartholomew says: "You know, CAI
will be the first one to say, 'Hands off. Associations are the best form of
democracy we have today. It's democracy up close and personal.' Yet, all of
these issues seem to frustrate any kind of public participation.... Associations
have been known to fine people right before an election, especially if they know
that they're going to vote for somebody else. So, there's no democracy in an
association." Later, when Askin says he wouldn't mind if some lingering
questions in the case were hashed out in mediation, Bartholomew asks: "How many
of the mediators are members of CAI?" Some minutes after that, the discussion
turns to how the ruling might be implemented across the country, and Askin says
he's not optimistic that state legislatures could be of much help because CAI
exerts more influence there than homeowners do. That really gets Bartholomew
excited. "I'll tell you one thing," she says. "A lot of legislators are pulling
their hair.... I have talked to legislators from a couple of different states,
and the thing is, they're getting inundated with calls from really mad
constituents. They're just really fed up and don't know where to turn. The
problem is, the legislators don't know what they're doing either. And so they've
come up with the ombudsmen. They're coming up with common-interest
commissions.... And all of those things are being hijacked by the industry.
They're being run by the industry, and the homeowners are getting further and
further behind." Askin is silent, so Bartholomew plows ahead: "And even in
instances where you have criminal activity, nobody's willing to get involved."
All in all, it's not bad radio. The issues get covered, the host cracks some
jokes, and the listeners—well, it's doubtful that any minds have been changed.
Audiences for shows like On the Commons tend to be self-selecting, and
Bartholomew considers herself a journalist but also a homeowner advocate, one of
a number of self-styled watchdogs who think HOAs need monitoring, fixing,
serious reining in, or even complete dissolution. And, in many ways,
Bartholomew's soft, lilting tones are the voice of the movement itself: earnest,
wonky, suspicious, dedicated, outraged, and prone to cracking.
Homeowner associations have always had their critics, but today, those critics
have something they didn't used to: cheap, accessible technology. Websites,
blogs, listserves, mass e-mail, and Internet radio, among other applications,
mean that a lone crusader can go online, meet crusaders in other states, swap
HOA horror stories, maybe hang out an electronic shingle, draw in still more
crusaders, swap more HOA horror stories, and generate sufficient critical mass
to attract attention from the media, politicians, and, of course, even more
crusaders—all without ever leaving the house. "One click on my computer, and
5,000 people hear what I have to say," says Jan Bergemann, president of
Florida-based Cyber Citizens for Justice (CCFJ). "And they often in turn
distribute it to other people. That is something that couldn't have been done 10
years ago. I talk to people in California. We exchange ways of doing things. Ten
years ago that wouldn't have been possible. We wouldn't have even known they
existed."
But they do exist, across the country, in patches and pockets that mirror the
still largely decentralized, mom-and-pop nature of the industry they monitor.
There's CCFJ in Florida, Shu Bartholomew's On the Commons in Virginia, the
American Homeowners Resource Center (AHRC) in California, Citizens for
Constitutional Local Government (CCLG) and the Coalition of HomeOwners for
Rights and Education (CHORE) in Arizona, Consumers for Housing Choice (CHC) in
Delaware, the Common-Interest Homeowners Coalition (C-IHC) in New Jersey, and
the Texas Homeowner's Advocate Group (THAG). These and other groups like them
vary in size, organization, tactics, and tone, but most of their founders seem
to share at least one trait: They were made, not born. They tangled with their
HOAs, or were sued by their condominium associations, or even served on their
boards only to become disillusioned by what they saw as rampant incompetence and
abuse of power. So they asked around, did some research, and learned more. They
read newspaper articles or heard stories about people who lost their homes in
HOA foreclosures, or were forced to shell out thousands of dollars in fees and
late charges for failing to pay their assessments, or were denied access to
basic association records. And they became convinced that this was, if not
normal, then not uncommon. More prevalent, certainly, than the industry—than
CAI—was willing to admit.
Bartholomew, for example, says in an interview that her homeowner association,
in Fairfax County, Virginia, never bothered her personally but harassed some of
her neighbors and "started doing things I didn't particularly like." She asked
for copies of some meeting minutes, she says, and was told she couldn't see them
because she wasn't on the board. So she ran for the board, got elected, and, she
says, "It was a real eye-opener.... I've seen it from that side, and it was
seeing that that made me realize what a crock this whole thing is." One day
seven or eight years ago, she was monitoring a newsgroup about HOAs, struck up a
"cyberconversation," and then, she remembers, "I got asked, what are you going
to do for the cause? And I said nothing." But she was working on a local cable
access TV show at the time, and eventually she looked into doing something for
the cause—to help the homeowners who were outmanned and outgunned by the
industry. Today, On the Commons is broadcast live as a cable-access radio show
every Saturday afternoon and also streamed over the Internet. While speculating
that "I probably have more regular listeners than I know about," Bartholomew
says she doesn't actually know how many people tune in to her show.
"I try to get information that's not readily available to the homeowners," she
says. "So I bring in the experts—I'm not an expert—and they explain things."
Bartholomew frequently hosts other advocates, like Bergemann, and well-known
industry critics like Evan McKenzie, author of the book Privatopia. But the show
has also featured professionals from the industry—even "CAI attorneys" like
Robert Diamond, Esq., a former CAI national president. Bartholomew speaks of the
importance of representing all points of view, because "if everyone's thinking
alike, no one's thinking." But still, on the air or off, there's no doubt where
she stands. "I don't buy into the notion that [associations] protect property
values," she says. "I believe in your home being your castle."
CHORE's Pat Haruff also served on her board—her three-year term only just ended
in January—but she actually founded her group three years before seeking
election. Why? "I had a problem with my HOA [in Mesa, Arizona]," she says, blunt
and self-deprecating during a 90-minute interview. "The same old stuff—lack of
communication, the secretiveness of the board, the meetings they would not
announce, the records when you would ask for something very basic and simple
that they would not give you." The problems didn't stop once she got elected. In
February 2003, the month after she was seated on the board, she says, her fellow
board members tried to get rid of her because her service as CHORE's president
created a conflict of interest. Eventually there were lawsuits, Haruff says, and
she won everything—even attorney's fees—and remained on the board.
Three years later, she estimates that CHORE has at least one member in 1,500 to
2,000 HOAs throughout Arizona. Haruff has e-mail addresses for all of them,
allowing her group to maintain an aggressive legislative posture. Haruff is
retired and says she spends at least three days a week at the state capitol in
Phoenix when the legislature is in session. In the last several years, CHORE has
successfully lobbied on behalf of more than a dozen proposals affecting, among
other things, how associations run meetings, impose fines, and reveal conflicts
of interest, and is pushing hard to curtail their foreclosure powers. Often
Haruff—who, while she served on her own board, was a member of CAI—squares off
against Scott Carpenter, Esq., co-chair of CAI's Arizona Legislative Action
Committee (LAC). Carpenter concedes that CHORE, while tending to inflame the
debate by adopting "poster children for whatever it is," has generally fought
the good fight. "I think they're asking good, deep, fundamental, philosophical
questions," Carpenter says. "When you ask the question 'Should the association
have a lien on a property or not?,' they're really unearthing one of the core
issues for associations nationwide. 'Should the association have the right to
take the home if a person doesn't pay assessments?' That's as deep as it gets."
Says Haruff: "The only thing everyone at CHORE wants is responsibility and
accountability from the board of directors. We want them to fulfill and honor
their fiduciary duty."
That's where Jan Bergemann says he comes down, too. He formed CCFJ in 2000 with
a handful of other activists he met more or less by chance "running through the
hallways in Tallahassee." Eventually they decided to join forces. Today,
Bergemann says CCFJ has 250 paying members and about 5,000 subscribers on its
e-mail list. Like CHORE, the group is highly focused on lobbying—and very
effective. It was instrumental in pushing for the creation of an HOA task force
and a state House of Representatives condo committee, which in 2004 yielded
legislation that, according to Bergemann, "created major changes in association
law in Florida." And CCFJ members routinely serve on other statewide task forces
and councils addressing association issues. "Homeowners are unorganized,"
Bergemann says. "They didn't buy a home to get into politics. That is where
organized political groups like CAI have the advantage. But legislatures are
starting to smell the fish."
On the phone Bergemann is jovial and friendly, his English leavened by a strong
German accent. The problem, he says, isn't usually the board members, many of
whom are simply "good-willing retired folks [who] don't know how to handle a
corporation with a $1.4-million budget." Instead, Bergemann reserves his scorn
for "the service providers," which is code for management companies and,
especially, attorneys. This is a common complaint among homeowner advocates—that
the industry is ruled by a professional class with no financial interest in
regulating or otherwise changing how associations operate. "I understand that
managers want to earn money," Bergemann says. "I understand that attorneys want
to make money. But they have to understand that homeowners have certain
interests as well, and one of them is not for the attorney to buy a new Mercedes
each year."
What really needs to happen, Bergemann says, is for all the players—service
provides, homeowners, volunteer leaders, and advocates—to sit down and talk
things out. Years ago, he notes, CAI's message board used to be open to anyone
who wanted to participate, and advocates posted alongside board members,
managers, and attorneys. "Everyone," Bergemann says, "was on reasonable, good
terms." But nowadays CAI's message board is for members only, and debate
throughout the industry has turned rancorous. "In general, the atmosphere is not
very good," he says. "It ends mostly in lawsuits. It ends in big fights in front
of the legislatures, including name-calling, which I think shouldn't be."
But some of Bergemann's opponents scoff at his pleas for compromise and
civility, or his attempts to frame CCFJ as a "consumer alliance." CCFJ's website
and e-mails, they point out, are dominated by inflammatory headlines and
name-calling, and tend to paint anyone remotely connected to HOAs with the same
brush. One CCFJ column, for example, blasts an e-mail sent out by an industry
attorney as "A Letter of Outright Lies and Falsehoods." Paul Wean, Esq., the
immediate past chair of CAI's Florida Legislative Alliance, takes it on the chin
regularly. He's been accused of malpractice and vilified as a proponent of
"dictatorial tools" for boards. "They tend to personalize it," Wean says. "They
tend to blast legislators that don't agree with them. They're not sophisticated
in the way they lobby. Is there a reasoned, rational dialogue? No." But still,
Wean says, "to a large extent they drive the legislative agenda in this state."
During their interviews, Bartholomew, Haruff, and Bergemann are all accessible
and forthright, even charming. All three seem able to hold the debate at arm's
length, and as a result they can consider questions about what they do and
why—even coming from a CAI magazine—and give good-faith answers. Some of their
brethren aren't so indulgent.
CCLG's founder and president, George Staropoli, for example, originally agreed
to an interview but later changed his mind. In a brief phone call during which
he's quiet and almost courtly, he explains that Common Ground is CAI's "house
organ," and that he'd be more comfortable with a debate or similar format where
he could express himself at length, without the risk of being quoted out of
context. He asks that his prolific writings on the CCLG website speak for him,
although a week or two later he sends an "open e-mail questionnaire to CAI"
containing four questions that sprout from CCLG's mission, which reads in part:
"To inform the public (a) of the private government nature of HOAs and their
governing bodies, the homeowners association; (b) of the restrictions on
homeowners' civil liberties; and (c) of the lack of effective enforcement of
state laws and the governing documents under the 'private contract'
interpretation of HOAs." It's unclear how many members Staropoli has attracted
to CCLG—Carpenter calls him a "lone ranger"—but certainly his approach is more
philosophical than other advocates'. Says Carpenter: "George Staropoli believes
he's leading a revolution.... To him, this is a struggle against tyranny. And he
uses that word all the time."
According to the website, Staropoli—who launched CCLG in 2000—at one time served
as treasurer of an HOA in Pennsylvania. Nothing more is written about his
personal experience with associations, but today, he clearly thinks they go
about things the wrong way. Or, rather, that they're permitted to go about
things the wrong way, free from the constitutionally imposed checks and balances
that bind municipal governments. "When the board fines you, where do you go for
your due process?" he said in a recent interview with the Middletown (Ohio)
Journal. "You go right back to the same people who fined you."
Like Staropoli, representatives from C-IHC and THAG both declined to be
interviewed for this article after concluding that it would dismiss all
homeowner advocates as "anti-HOA." (See "'Anti' Matter," at right.) But, like
other people in the movement, their advocacy seems to stem directly from
negative personal experience. According to THAG's website, the group was founded
10 years ago by Johnnie and Harvella Jones "after their $90,000 homestead
property in Kingwood, Texas, was maliciously foreclosed for $184.92." THAG
concentrates on legislative activity. Its current target is the Texas Uniform
Planned Community Act (TUPCA), a sweeping proposal to standardize oversight of
associations across the state that was drafted by the Texas College of Real
Estate Attorneys and is being considered by the Texas legislature. THAG has even
started a blog devoted specifically to the measure, which CAI's Texas LAC
supports except for several provisions that are the subject of ongoing
discussions. In a single-spaced, 14-page letter THAG recently sent to 18 state
legislators, Harvella Jones singles out a TUPCA provision that would uphold
Texas HOAs' current right to judicial and nonjudicial foreclosure: "We suggest
you take this piece of garbage called TUPCA and send it back to the trash where
it belongs and let the CAI cottage industry know by passing bills to stop and
forever eliminate homeowner association foreclosures of any kind in this state."
Similarly, C-IHC's current president, Margaret Bar-Akiva, is no stranger to
association run-ins. In fact, she and her husband were among the plaintiffs in
Committee for a Better Twin Rivers v. Twin Rivers Homeowners' Association, the
groundbreaking appeal that Frank Askin just won in New Jersey. (See "Twin Rivers
Revisited," p. 13.) Bar-Akiva declined to talk to Common Ground, but an
editorial she co-wrote for Newark's Star-Ledger newspaper in February suggests
what changes she—and her organization—would like to effect: "[Association
homeowners] who depart from governing strictures can be punished severely,
subjected to onerous fines, costly litigation and even foreclosure. Homeowner
associations finance litigious strategies with residents' money, paid into
annual dues and fees." The editorial notes that CAI filed an amicus curiae brief
on behalf of the Twin Rivers HOA, and dismisses CAI as "the monolithic national
lobbying organization that provided attorneys to argue the case against
residents in the Twin Rivers case"—which presumably means the attorneys were
members of CAI, as in fact they are, and not actually on CAI's payroll, which
they aren't.
AHRC, meanwhile, seems less oriented to lobbying and more like a clearinghouse,
with original articles and columns as well as links to pending legislation,
other advocacy sites, and what seems like every newspaper article ever written
that reflects poorly on the industry. An AHRC representative originally agreed
to answer questions for this article, then stopped responding to requests for an
interview, apparently for the same reason Jones and Bar-Akiva said no. But, in
an initial e-mail reply to Common Ground, the representative—never identified by
name—wrote that "AHRC is not an advocacy group but a publishing group," which
seems disingenuous considering that the group's stated mission is "to help
citizens in homeowner associations to take back their homes from the two
generations of crooked lawyers, politicians, judges and vendors who have stolen
them." Among the documents posted on its sprawling website is a copy of
testimony that AHRC Executive Director Elizabeth McMahon gave before the Texas
Senate Committee on Intergovernmental Relations in Houston. In the testimony,
which is dated Jan. 16, 2002, McMahon says: "The law should clearly recognize
that homeowner associations are another layer of government, and make them
comply with state law regarding elections, disclosure and non-discrimination."
She concludes: "I know that the collapse of Enron has caused much pain and
suffering in Houston. Hence, I do not lightly make the following comparison.
Unless the issue of homeowner associations is comprehensively tackled, there
will be many future Enrons within them also."
But Enron is among the least-sensationalist comparisons AHRC has made. Articles
and columns have compared the plight of association homeowners to slaves, Native
Americans slaughtered by the U.S. government, and torture victims at Abu Ghraib.
They've alleged that an industry-sympathetic California legislator's
"indifference and callousness" contributed to the suicide of a homeowner
advocate two years ago. They've spoken sympathetically of Richard Glassel, who
murdered two people during an HOA board meeting in Arizona: "[D]id he feel that
there was no way out of the situation in which he was in—his home had been
foreclosed on—and that violence was the only way to gain some measure of
retribution?" Never mind that Glassel's disagreements with his association had
to do with landscaping and other mundane operations, or that it was the bank
that foreclosed on him.
But contributors to AHRC seem to reserve most of their vitriol for CAI, which
AHRC calls a "trade lobby group for homeowner association foreclosure lawyers
and their litigation support groups." Industry attorneys are routinely dismissed
as "equity stripping CAI lawyers," whether they're members of CAI or not.
Responding to a request for an interview with Common Ground that AHRC posted
online, Jan Jackson—identified as a homeowner activist in Colorado and the
editor of AHRC's Colorado Homeowners News service—left this comment: "The only
words any HOA/CIC homeowner needs to speak to any CAI member are the following:
YOU CAN GO STRAIGHT TO HELL, AND YOU CAN TAKE ALL OF YOUR SOCIETALLY AND
FINANCIALLY DESTRUCTIVE POWER-AND-MONEY SEEKING CAI LAWYER BUDDIES WITH
YOU!!!!!" Most other comments, in this thread and others, are anonymous, but
similarly volatile.
"They're probably the single most anti-HOA trade organization group," says Jill
Van Zeebroeck, CMCA, PCAM, who chairs CAI's California Legislative Action
Committee (CLAC). "Some of the other [advocacy] organizations that from time to
time we may come up against, we can usually work out our differences.... This
organization is absolutely awful. They put hyperbolic jargon on there to simply
incite and anger homeowners who don't know any better."
It's tempting to see homeowner advocates as belonging to a single body—one mind,
one purpose, many arms. They link to each other's websites, after all, and leave
comments on each other's blogs, and quote each other constantly, and appear as
guests on each other's talk shows. But, actually, the movement is more diverse
than that.
Some advocates talk to Common Ground, for example, while others don't. And some
participate in panel discussions about foreclosure at CAI national conferences,
as CHORE's Haruff did in May 2005, while others don't. And, boy, did Haruff take
some heat for that—sitting on a panel that included Scott Carpenter, of all
people. AHRC's Arizona Homeowners News service wrote: "[The panel] will present
different views in spite of the fact that CHORE claims to be a coalition of
homeowners, even though it is a private email group." The item went on to blast
Haruff for not opposing an amendment that "removed all the 'guts'" from a
foreclosure bill in the Arizona legislature the year before. The only other
group that didn't oppose the amendment, according to AHRC, was CAI.
"I get a lot of criticism," Haruff says. "I get criticized all the time for how
I handle situations. I'll get criticized for talking to you." She says: "Nothing
will get settled if we don't talk. If we don't compromise, we're going to be at
this battle forever." When she puts it that way, it doesn't sound like she and
her sparring partner are so far apart. For his part, Carpenter would just like
to see a break in the flood of legislative proposals coming from CHORE and other
advocates. "The challenge here is, the circle never stops," Carpenter says.
"Every year, there's some problem. My dream is eventually some legislator, or
Pat Haruff and her group, will stop and say, 'Enough is enough.'"
--------------------------------------------------------------------------------
In March, an Alabama homeowner named Dorian MacDougall posted a notice on the
American Homeowners Resource Center (AHRC) website announcing the publication of
the HOAprimer, a "web book" designed to "ma[k]e it easy for the public to
understand the problems that this industry presents to them." The project,
MacDougall explained to AHRC readers, grew out of a desire to "bridge the gap"
between the two groups that most often write about American housing—"academics
(too dry and technical to be interesting) or homeowners (too emotional and
overwrought to be credible)." Thus, the HOAprimer—the website for which speaks
of the need to "awaken a sleeping public to a plague that is threatening to
destroy the American dream of homeownership and undermine the common democratic
principals [sic] so many have fought to preserve for over 200 years." That would
be common-interest developments (CIDs), also known as homeowner associations.
Among the HOAprimer's 20 chapters is one titled "The CAI: Putting in the Fix,"
in which MacDougall explains that the "original purpose of the CAI was to
instruct homeowner board members in the proper ways to run a [sic] HOA," but
that the organization "eventually degenerated into a nationwide organization
representing the special interests of property management companies and lawyer's
groups." CAI's purpose today? "[T]o see to it that the steady flow of cash from
the pockets of CID homeowners into the coffers of their members continues
unencumbered by any regulatory entanglements."
Okay. So what does Dorian MacDougall really think?
In his 1901 novel The Octopus, Frank Norris compared a giant railroad
conglomerate to the titular octopus—large and sinewy, tentacles snaking
everywhere, strangling hardworking wheat farmers with its oppressive business
practices. A hundred years later, self-styled "homeowner advocates"—operating
solo or as part of a group, and organized under names like AHRC, the Coalition
of HomeOwners for Rights and Education (CHORE), Cyber Citizens for Justice (CCFJ),
and Citizens for Constitutional Local Government (CCLG)—are convinced they've
identified another, equally insidious octopus: the HOA industry, as represented
by CAI. Indeed, they may not sign off on every single page of the HOAprimer,
which is a sort of advocate's handbook, but when it comes to CAI, most of them
seem to agree with the world according to MacDougall. Certainly all the
activists who spoke to Common Ground—and many who declined interviews—hew
closely to his view of an organization that pays lip service to representing the
interests of everyday homeowners but in actuality is dominated by lawyers and
managers whose sole motivation is making a quick buck.
In an open appeal for stories about "unethical conduct by CAI members" posted on
the AHRC website after Part I of this article appeared in the May/June issue of
Common Ground, CCLG President George Staropoli described the industry as rife
with professional abuse: "refusals to respond as any collection agency is
required; the ‘hot potato' game where the management firm punts to the attorney
who punts to the management firm, and in the meantime the only thing
accomplished is rising attorney fees and penalties; collusion with the board to
ignore the laws and government documents, and to make frivolous claims and
arguments without merit; delays to jack up litigation costs; etc."
Understanding that mindset is the key to understanding just about everything
else advocates think and want, because their platforms and tactics are
predicated on the idea that when it comes to the machinations of the HOA
industry, homeowners are, to say the least, underrepresented. "[CAI and other
industry representatives] claim they want to help the homeowners," says CHORE's
Pat Haruff, "but you know what? I haven't seen anything they've done to help the
homeowners. Everything they do is for the vendor. It's for the HOA attorney."
Adds Shu Bartholomew, a Fairfax, Virginia–based advocate who hosts a weekly
Internet radio show called On the Commons: "CAI has a lot of stuff. You've got
the networking, you've got the resources. And the homeowners who are caught in
the middle of this [don't] have those resources, [don't] understand the powers
that associations have."
Not surprisingly, industry representatives don't see it that way. CAI Chief
Executive Officer Tom Skiba theorizes that advocates use "CAI attorneys" as
shorthand for the industry as a way of "encourag[ing] a negative, emotional,
gut-level response from their audiences and play[ing] on the perceived distrust
of attorneys in our culture." But in reality, Skiba says, only 659—2.5
percent—of CAI's 26,000 members are attorneys, while more than 16,000 are
association board members and homeowners. "Unfortunately," Skiba says, "the
truth doesn't have the emotional impact of being able to blame everything on the
attorneys."
It makes a certain amount of sense that activists would focus on CAI and its
attorney members, simply because much of this debate—especially in frontline
states like Arizona, California, and Florida—is played out in state
legislatures. There, advocates often face off against CAI's Legislative Action
Committees (LACs), whose most active members tend to be lawyers. But fixating on
CAI to the exclusion of other industry organizations—or dismissing those other
groups as tentacles of the same octopus—obscures the fact that there are
different facets to the industry. And that it's not unusual to find differences
of opinion among CAI and, at the national level, the Institute for Real Estate
Management and the National Association of Housing Cooperatives; in California,
the California Association of Community Managers (CACM) and the Executive
Council of Homeowners (ECHO); the Arizona Association of Community Association
Managers; and, in Florida, the Coalition of Community Associations (COCA).
"We are different organizations," CACM President Karen Conlon says of her group
and CAI. "We have different priorities, which is healthy for an industry." But
CACM usually gets tarred with the same brush as CAI. The AHRC website is
particularly contemptuous: "Laws they lobby for, or against[,] cost homeowners
rights and property." Likewise, AHRC dismisses ECHO, which is based in San Jose,
as a "non-profit trade lobby group dominated by homeowner association
foreclosure lawyers and litigation support group [sic]." But, according to
Oliver Burford, ECHO's executive director, his organization's membership is
actually dominated by homeowner associations—1,485 in all—with another 340
associate members. And, yes, they include attorneys. "We've got a very elaborate
set of laws that regulate homeowner associations [in California]," Burford says.
"Those laws are far more extensive than volunteer board members could fathom
their way through."
For their part, advocates say they too are frequently mischaracterized—as
"anti-HOA." The truth, more than one of them says, is that they're
"pro-homeowner." Says CCFJ President Jan Bergemann: "The idea behind [HOAs] is
very, very good. I think it has a lot of good issues. But the system as it is
today fails the owners in a lot of ways." Shu Bartholomew says some advocates
are anti-HOA—but "certainly not all of them. Most of them are trying to tweak
things and trying to make them work properly." And Haruff, who earlier this year
finished a three-year stint on the board of her association in Mesa, Arizona,
says: "I don't want to get rid of my HOA. I enjoy my swimming pool and my tennis
courts. I couldn't have them on my own. The only thing everyone at CHORE wants
is responsibility and accountability from the board of directors."
Not every industry representative buys that. COCA founding member Richard L.
Spears, for one, has called CCFJ members "homeowner association anarchists."
Says Spears, who spent five years as president of his Orlando HOA and also
served on CAI's national Board of Trustees in the 1990s: "There isn't any
question in my mind—they're not going to be satisfied until homeowner
associations no longer exist in the state of Florida. And they're going to try
to do the same thing to condos." Similarly, Jill Van Zeebroeck, CMCA, PCAM,
chair of CAI's California LAC, calls AHRC "probably the single most anti-HOA"
group. "You read [AHRC's website], and you get a really bad taste in your
mouth," Van Zeebroeck says. "It's attack, attack, attack, and no substance. How
about this: If you don't like something, how about coming up with a solution?"
Anti-HOA or pro-homeowner, anarchist or reformist—homeowner advocates do
occasionally think about more than just the octopus. In fact, some of them have
spent a great deal of time pondering, writing, trading stories with each other,
and talking to legislators about what's wrong with HOAs and condos, and how to
fix them. They don't always agree with each other—homeowner advocacy is as
diverse as any other political movement, with zealots, negotiators, fringe
elements, and mainstream operatives—but in interviews and on their websites,
they return to certain themes.
The HOA model is broken at best, inherently exploitative at worst. Take a look
at some of the headlines on AHRC's website: "HOMEOWNER ASSOCIATION COMMUNITIES:
DYNASTIES OF DYSFUNCTION." "A Culture of Lies." "THE LEGALISTIC RUSE OF
HOMEOWNER ASSOCIATION GOVERNING DOCUMENTS." Here are some from CCFJ's website:
"Condo board under review for misuse of funds." "Pet peeves: Condo owners fight
no-pet rules." "HOA—Tenants forced from home." And from CHORE: "FL—Lien for
$522,700 levied on each condo owner." "ALL—Property values are no reason to ban
Nativity." "AZ—Some HOAs late to learn cost of street repairs."
And on and on. Each advocacy group's website links to countless newspaper
articles from across the country, highlighting one negative story after
another—boards suing residents, residents suing boards, boards meeting in
secret, managers sending warning letters and issuing fines over trivial
violations, HOAs with inadequate reserves, condos without insurance. And the
foreclosures—the websites suggest they're at plague levels, and often triggered
over a few hundred dollars in delinquent assessments. Is it really that bad? Or
is this just sensationalism on the part of advocates? "No, I don't think so,"
Bergemann says. "Most of the articles we are posting are newspaper
articles—articles we can't even influence." Bartholomew thinks, if anything, HOA
horror stories are underreported. "There's a lot more than people are willing to
admit," she says. "A lot of homeowners will call me. There's been a lot of
foreclosures, and [the homeowners involved] are embarrassed. They don't want to
go public."
But industry types think advocates have made hay—bitter, splintery hay—out of a
few anomalous cases. Especially when it comes to foreclosures, which aren't
tracked nationally and thus are impossible to measure, but which elicit a
gut-level response from the general public. "We say there is no epidemic of
foreclosures," Spears says. "Cyber Citizens for Justice has taken the few
foreclosures they can find—because they always make the news—and tried to make
them look like an epidemic." Another industry criticism is that advocates report
stories selectively, omitting or downplaying key facts. Two years ago, for
example, a California couple lost their home to nonjudicial foreclosure after
failing to pay what began as $120 in assessments. "We agree that nobody should
lose their home for $120, but there are other aspects to the case that have
never been reported," Conlon says, citing a confidential source but declining to
be more specific. "And because of that, the story was misrepresented in the
press as well as from these homeowner advocacy groups." The result, Conlon says,
is that "anecdotal stories" like this lead to well-meaning but misbegotten
legislation.
Paul Wean, Esq., who chairs CAI's Florida Legislative Alliance, says CCFJ uses
its website to "publish what I consider urban myths. These are all the horror
stories of people being foreclosed on by board members who want to get them out
for cheap to buy their property.... They don't accentuate at all the 99.99
percent of associations that operate properly, without horror stories."
HOAs are governmental entities and as such should be bound by constitutional
strictures. This is something about which Staropoli feels strongly. He declined
several requests for a formal interview with Common Ground, but laid out his
position in an "open e-mail questionnaire." He wrote: "At the heart of the
matter is the continued replacement of democratic local government, governments
subject to the U.S. Constitution and 14th Amendment prohibitions, with
contractual, authoritarian private governments that are not subject to the
prohibitions of the 14th Amendment." Actually, that could be changing. In
February, a New Jersey appeals court found that an HOA is bound by the state
constitution when it comes to allowing residents to post signs, contribute to
newsletters, and access community meeting space. The ultimate ramifications of
the decision have yet to be felt, but, either way, CAI's Tom Skiba thinks
Staropoli's logic is flawed. "The fact is that by statute, common law, contract,
and decades of practice, community associations are not-for-profit entities,"
Skiba says, "and are and should be subject to the relevant and applicable
business law, contract law, and specific community association or
common-interest-development law in each state."
HOAs aren't governmental entities per se, but still need more government
regulation. That could mean a state ombudsman position, as Nevada has for HOAs
and Florida has for condos. Or it could mean specific legislative provisions
that delineate how associations can and can't collect assessments, conduct
meetings, fund their reserves, enforce rules, foreclose, and so on. "What I
think the middle ground looks like is, there has to be a government agency where
everyone can go to find a solution to the problem without having to spend
thousands of dollars in litigation," Bergemann says. "It's not that we want
something for free, but these lawsuits are killing people." Shu Bartholomew
doesn't think associations should have the power to fine or foreclose — although
neither does she think homeowners can shirk their obligations. "They have to pay
[their assessments]," she says. "But the teeth that associations seem to think
are absolutely necessary are just a tool for abuse."
Pat Haruff goes further than Bergemann or Bartholomew, all the way to an idea
she admits few of her fellow advocates embrace. "I don't believe the board
should have jurisdiction over anything except [maintenance of] the common
areas," she says. "Because each time you change the board of directors, you get
different opinions. Everybody's outlook on life is different. I might like the
color purple, you might hate it." Until the Arizona legislature decides to strip
associations of their elemental powers, CHORE is advocating more incremental
changes, including the restoration of the state's homestead exemption, which
would curtail an association's ability to foreclose, and the creation of a
"dispute resolution agency"—not an ombudsman, Haruff says, because "an ombudsman
has no teeth." She says: "We want [association boards] to fulfill and honor
their fiduciary duty.... We want them to abide by their governing documents and
state statutes."
So do industry representatives, many of whom agree that board members are
frequently ill-trained and that the association model can be abused. "Our
perspective," Conlon says, "is that transparency by boards is very, very
important—that the owners understand what is going on in their community, and
that boards do a better job of communicating what is going on in their
community." The problem, Conlon says, is that the legislative solutions
supported by advocates in California often impose requirements or restrictions
that force board members to seek ever more professional guidance—usually from
attorneys. Scott Carpenter, Esq., co-chair of CAI's Arizona LAC, sees the same
phenomenon in Arizona: "I tell Pat [Haruff] all the time, ‘This bill'—fill in
the blank—‘will be the Attorney Employment Act.'"
Spears thinks there's an even bigger problem with these types of legislative
remedies—namely, the government doesn't belong in the equation. "COCA would like
to see a recognition by the political powers that be...that the boards of
directors of community associations are duly elected," Spears says, "and that if
there's a problem with them, it's up to the people who elected them to make the
change. Change should not come from the outside."
But what if there's no other choice? What if HOAs are the only game in town?
"Municipalities did not resist the spread of CIDs with their private
governments," Dorian MacDougall writes in his HOAprimer, "because CIDs relieved
local municipalities of the responsibility of providing expensive
infrastructure, yet the CID residents continued to pay the same taxes to the
city. This situation made it relatively easy for developers to get city approval
for CIDs. Today, due to the enormous financial benefits afforded to both
developer and municipality, the concept of CID housing has generally gained
acceptance nationwide."
Indeed, CAI estimates that among new housing stock, close to four out of five
units are built in some form of common-interest community. In some markets it's
higher. "It used to be that you had a choice about buying in an association,"
Conlon says. "But here in California—no. That's an unfortunate situation, but
it's an overall housing issue."
And, in terms of advocacy, it's a powerful argument. One activist, Kathy
Johnson, has organized a group around it—Consumers for Housing Choice (CHC),
founded in Delaware six years ago, although Johnson recently moved to Maine.
CHC's mission: "To enhance the ability of consumers throughout the United States
to choose to purchase housing not situated in mandatory membership residential
common interest developments." Says Johnson: "It's clearly a different approach
than the reformers. It's clarifying the marketing of it."
Then again, Conlon says, even in a market where there's limited or no housing
choice, people have options. "There are things and questions someone can ask
before they move into a community," she says, "to make sure the community is
managed well, is governed well." Indeed, interviews with people on both sides of
the debate suggest this one area of common cause: Homeowners need to involve
themselves in the process. And, according to Carpenter, everyone needs to be
realistic. "There are people who believe that the homeowner association must
function as a neighborhood in a traditional, help-our-neighbors, 1950s kind of
sense," Carpenter says. "And my point is, we don't get along with each other as
humans in any context, statistically speaking.... There will never be a
community association where, by rules or CC&Rs or statutes, we can force people
to get along with each other. We have to assume a certain static level of
conflict in associations. And the question becomes, where do we intervene?
That's the philosophical difference."
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